A 'Ray' of light from California

I had heard rumors about our Los Angeles Kitchen. About the amazing dedication of Chef Ray and the love and attention that is part and parcel of every dish prepared. These were no rumors and nothing could have proved it to me more than spending a day in the kitchen with the man himself.

Walking into the LA kitchen, is like stepping into a wonderland. Gleaming counters and floors. Kitchen staff merrily going about their work with seamless efficiency and obvious devotion. Food bursting with color, vibrance and of course taste! (How could I resist?) I almost expected birds to start chirping and unicorns to prance by. Every ruby red strawberry, every piece of juicy, tender chicken and every slice of moist, golden pineapple cake is subject to Chef Ray’s constant quality control. If it makes into the bag, then you can be sure it will have you weak at the knees once you taste it.

Serving an average of 700 people a day, our LA based operation runs like a well-oiled machine. Every employee knows their place, position and procedure and the kitchen is a calm and peaceful place to be. Being that California is famous for their fresh fruit and vegetables, it is no wonder that our clients enjoy the summer fruit salad breakfast option I watched being prepared this morning. The fruit looked so good if I hadn’t tasted it myself I wouldn’t have known it was real. (So I was FORCED to taste it y’know! To make SURE it was real.)
Chef Ray’s passion is electric and you cannot help but get excited about good food, excellent customer service and the Fresh Diet concept when speaking to him. When it comes to his clients, there is nothing Chef Ray and his team wont do to keep them satisfied. Just today I was told that a minor mistake had been made with one of our regular LA clients. Within minutes of hearing about it, Chef Ray picked up the phone and made a call to this particular customer to see what he could do to make it up to her. He asked her what her favorite dessert was and when she said “anything with ‘chips’ in it” he not only gave her a dessert with chips in it but he MADE a whole new cheesecake with every type of ‘chip’ you could find. Chocolate chips, peanut butter chips, caramel chips, you name it – it was in there! Now THAT’S customer service wouldn’t you say?

Since starting with 11 clients in 2008, the LA operation has grown remarkably and that is due to the fierce dedication, amazing leadership and obvious talent of our California team. Their clients are their number one priority and this attitude is circulated into into every meal, snack and interaction.

Well done LA! You do us all proud!